Heyman HospiceCare is offering patients who may have had their personal information on a stolen and still-missing laptop a free one-year membership to a credit monitoring service, according to a news release from Floyd Medical Center.

According to the news release:

A password-protected laptop was stolen Jan. 4 from an employee’s car. The laptop may have contained clinical and demographic information about patients, including names, addresses, phone numbers, birth dates, Social Security numbers, insurance policy numbers.

The information on the laptop was not encrypted, but officials said it was protected by additional security software that would make it difficult for the average person to access.

Heyman HospiceCare officials say they have no reason to believe the laptop was taken for the information it contained or that the information has been accessed or used improperly. Financial information was not on the laptop and the medical information was not lost.

Patients treated between July 1, 2006, and Jan. 3 of this year could be affected. Those patients were mailed a letter Friday. A dedicated call center has been set up to answer questions. Anyone who thinks they may have been affected but has not received a letter can call 866-264-1049 between 9 a.m. and 7 p.m.

Heyman HospiceCare is implementing a more disciplined approach to its encryption for all laptop computers and reeducating workforce members on policies and procedures for securing mobile devices, the news release said.